Services

HR Strategic Planning

Successful companies develop detailed HR plans that support and enable their business and operational plans. Talent can only be used effectively if the organizational structures, work processes, communication tools and talent pipelines reflect the business priorities.  We can help you maximize the effectiveness of your employees through:

  • Linking business and HR plans
  • Organizational design and change
  • Communications
  • Succession planning*
  • Crisis management*
  • M&A due diligence and integration*

Investigations

Whenever organizations face internal challenges – lack of qualified investigators, time constraints, real or perceived conflicts of interest, complex complaints, legal and/or reputational issues – consideration should be given to retaining external investigators who can conduct thorough, impartial investigations and thereafter, produce timely and detailed reports (fact-finding, analysis, conclusions and if desired, recommendations) that will withstand close scrutiny. Our expertise includes:

  • Psychological or sexual harassment, code of ethics, whistleblower and violence in the workplace complaints
  • Assessments leading to expert witness reports and testimony
  • Policy development, implementation and training

Collective Bargaining

There are always ways to resolve difficult or seemingly insurmountable issues. As seasoned chief negotiators, we work closely with your key business and operational leaders, bring our broad perspective to the negotiation table and apply our skills and judgment in an objective, politically neutral manner.  We will be able to help your company with:

  • Benchmarking vs. industry norms
  • Linking business plans with negotiation strategies
  • Contingency planning and execution
  • Chief negotiator or support services

Labour Relations

We have managed all types of relationships, from easy-going to tough but fair-minded to destructive. We know what it takes to move one or both parties from fear and suspicion to trust and mutual interest. We can help your organization build credibility amongst your employees and their representatives by:

  • Interpreting collective agreements
  • Advising managers and supervisors
  • Managing grievances and other complaints
  • Preparing for arbitration and other litigation

Employee Relations

Many factors besides compensation – training, teamwork, ethical and enlightened leadership – contribute to employee engagement and retention. Conversely, managers who tolerate unacceptable performance and behaviour, treat employees in a high-handed manner or engage in discriminatory practices put their employees’ morale and loyalty at risk together with the reputation of their company. Our expertise includes:

  • Retention and recognition
  • Disciplinary and other measures
  • Absenteeism
  • Layoffs and terminations
  • Exit interviews

HR Frameworks

Effective people management starts with practical, well-written and consistently applied policies, procedures and regulations that cover all aspects of the employment relationship. HR frameworks are worthwhile investments and yes, even for lean and nimble entrepreneurial companies. We can help your organization launch or update its HR framework, including:

  • Policies, programs and handbooks
  • Employement contracts
  • Audits and compliance

* Denotes areas that may require specialized advice from our professional network

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